Returns & Exchanges
At Noughty, we want you to love your natural beauty routine, which is why we offer a 30-day window for returns on products that don't meet your expectations. Simply ensure items are in their original packaging and follow our streamlined process to receive a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your Noughty account or visit our returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original shipping box or similar protective packaging to ensure they arrive back at our warehouse safely.
- 3.Affix Shipping Label
Download and print your prepaid return shipping label from the portal, then attach it clearly to the outside of your package.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt; we will notify you once your refund has been processed.