Frequently Asked Questions
Everything you need to know about Noughty beauty and your orders.
Are Noughty products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All our products are 100% vegan and Leaping Bunny certified cruelty-free, meaning we never test on animals at any stage of production.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for unopened and unused products. If you are unhappy with your purchase, please contact our support team to initiate a return.
Are your hair and skincare products sulfate-free?
Absolutely. We pride ourselves on using high-quality natural ingredients, which means no parabens, sulfates, silicones, or petrochemicals are used in our formulations.
Can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.